If you live in the KCP&L Greater Missouri Operations service area (click here to determine which area you live in), you’ll soon be receiving a new electric meter. We regularly upgrade our metering infrastructure to ensure consistent, reliable service, in keeping with industry standards.
What you need to know:
- A month prior to installation you’ll receive a postcard detailing the meter exchange.
- You don’t need to be present for the upgrade. However, there will be a very brief service interruption when the new meter is installed, so you may need to reprogram digital clocks or other electronic devices.
- Once the exchange has taken place, a door hanger will be left on the door with who to contact for additional information or questions.
For more information about this meter exchange check out the FAQs or call us at (888) 471-5275.
Note: Customers in the KCP&L-Missouri and KCP&L-Kansas service areas have already received or been notified about their replacement meters.