Check here for updates on flooding in the KCP&L service area, safety information and helpful links.

Flooding Update: July 28, 2011
This summer, KCP&L has been preparing and protecting its facilities from the impacts of prolonged flooding on and around the Missouri River. We’ve taken many steps to ensure we’re able to safely and reliably provide electricity to customers as flooding continues near power plants, railroad infrastructure, substations and power lines. During this time, we have had one goal: to keep air conditioners running and lights on for our customers, while keeping them and our crews safe in the process. We’ve committed significant resources and manpower to make this a reality. Some of our actions include:

• Purchasing additional power and reducing the sale of surplus power to customers outside of KCP&L’s service area
  
  
• Protecting our electric system from flood waters by sandbagging and building concrete walls around high-risk facilities, securing boating equipment to transport employees and materials and elevating critical IT infrastructure
  
  
• Making plans to facilitate a quick return to normal operations once the flood is over

When flooding closed the access road, employees began commuting to the Iatan plant near Weston, Mo., by pontoon boat.

Reconnect Your Electric Service
Due to safety reasons, some KCP&L customers in flooded areas had their service disconnected. If you are one of them, please contact your local city government to learn if a permit or inspection is required before service can be reconnected. Then complete a KCP&L reconnect form. KCP&L can only restore service when the area being reconnected has been deemed safe and when the reconnection process does not pose a safety hazard to our employees
Learn more ...

Your Safety in Flooded Areas
Personal Safety Tips - Be extremely careful when returning to an area that has flooded.
Disconnecting Electrical Service -- Rising water may result in an electrical safety hazard, requiring KCP&L to disconnect service.

Flood preparations and response
The preparations we have taken to protect the region’s electricity infrastructure have worked well to this point.

View pictures of our flood preparation efforts and response.

View previous updates.

• FEMA Ready America – Provides information on how to plan for your family’s and your pets’ safety if evacuation becomes necessary.
• American Red Cross – Provides information on how to get help and steps to take when you are able to return home. National American Red Cross website, Local American Red Cross website
• Missouri.gov – Gives updated information on flooding in Missouri.
• National Weather Service – Enter your zip code to see flood conditions in your area.
• U.S Army Corps of Engineers – Includes general flood information.