Your Missouri Residential Bill

Missouri customers: We've provided some helpful tips on how to read your KCP&L bill.

Kansas customer? View your bill information here.

 Sample bill
     

    Front

  1. Your bill stub summarizes some important information: your account number, the amount of your bill and when it’s due. If mailing your payment, return this portion with your statement for accurate posting. (Learn more about the other ways you can pay your bill.)
  2. The message board provides helpful and timely information about your rates, special programs, electrical safety, energy efficiency and payment options.
  3. Our contact information is always available at the top of your bill so you can reach us easily.
  4. Your account summary details recent account history, including your previous billing amount and payment, current charges and total amount due. 

    Back

  5. Your rate code indicates which rate group you are in. Your rate code is based on which KCP&L service area you live in and the type of service used in your home.
  6. Depending on your service area, usage information on some bills will show a graph of energy use by month and meter readings. Other bills show meter readings with average usage and last year’s average usage for the same period. This information is useful for comparison and budgeting. You also can access this information online by signing up for online account access.
  7. Your billing details offer an itemized account of energy charges, taxes and municipal fees. Typical charges include:
    • Energy Charge: The amount billed for the kilowatt hours of electricity your household used. This is calculated by multiplying your rate by the amount of kilowatt hours of electricity used. You can track the amount of electricity you’re using each billing period by reading your meter or by signing up for online account access. There may be multiple rates based on seasonal rate changes and tiered rate structures.
    • Customer Charge: A fixed monthly charge that covers the operational costs to meter and bill your account and provide customer service. Like our rates, this amount is determined by state regulatory commissions.
    • Franchise Fee: A municipal fee your city charges for the ability to bring utility lines across city property to serve you. This can also be listed as a city license fee.
    • City, County and State Taxes: Sales tax charged by the city, county and state in which you reside.

      You’ll also see other charges based on the service area in which you live.
    • FAC (Fuel Adjustment Charge): This covers fuel costs over or under what’s estimated and included in base rates. If actual fuel costs are higher, the FAC increases. If actual fuel costs are lower, the FAC decreases. This enables customers to pay only for the actual costs of fuel used to serve them. These costs are evaluated and approved by the Missouri Public Service Commission each quarter. 
    • DSIM (Demand Side Investment Mechanism): This covers the cost of energy-efficiency programs established as a result of the Missouri Energy Efficiency Investment Act. Energy efficiency helps keep rates affordable over time by reducing the amount of electricity needed and delaying the need to build new power plants.
    • RESRAM (Renewable Energy Standard Rate Adjustment Mechanism): For customers in the GMO service area, this is a way to account for costs and benefits experienced to comply with Renewable Energy Standard, over what is already included in base rates. The charge for these costs are evaluated and approved by the Missouri Public Service Commission annually.

     

    Learn more about how rates are calculated.

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Learn More