Outage Causes and FAQs

Power outages happen for a number of reasons, during any season and in any type of weather.

Severe Weather Can Be Tough on Electrical Systems

We prepare year-round to help get your power back on as safely and quickly as possible after a severe weather event. Here are some of the reasons severe weather can cause outages:

  • High Winds. High winds can result in tree branches and limbs making contact with power lines.

  • Lightning. Storm-related power surges can cause power outages.

  • Poor Driving Conditions. When roads wet or slick, it can create dangerous driving conditions. Resulting accidents could damage electrical equipment, such as poles. 

Weather Accounts for Most Power Outages

More than 70% of power outages are weather-related, including storms, high winds, lightning and ice. But they aren't the only causes; outages can happen at any time of the year. Animals gnawing into and making contact with wires, car accidents and human error can also cause outages. Damage from weakened trees can result in a loss of power weeks after a severe-weather event. Occasionally, shorter outage periods are necessary to accommodate installation efforts for other providers, including high-speed internet.  

Restoration Process: Learn More about How Power is Restored

Ever wonder why your neighbor’s lights are on while you’re still waiting? Restoring power after an outage is a complex process. Our job is to get electricity to the largest number of people in the shortest amount of time. KCP&L moves electricity to you through a grid that doesn't always follow the same path as city streets. That means power sometimes returns in a different order than you’d expect.
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FAQs: Get Answers to Your Questions

When your power is out, you want answers. We've gathered the questions you ask most to provide insight into power outages and the restoration process. 
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Restoration Process

Restoring power is complex. Learn more about how KCP&L brings the community back online after an outage.

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Weather Center

Whether a storm or heat wave is coming your way, it pays to be ready for tough conditions.

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Reporting online or through our automated phone line is the fastest way to get information to our crews.

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