Report a Power Outage

Automated reporting is often the fastest way to get information to our crews. We work to get you back online as safely and quickly as possible. 

For your safety, please stay at least 10 feet away from power lines, meters and other electrical equipment. Always assume a downed power line is still energized. Please dial 911 if you are facing a life-threatening emergency.

Report Outage



Our online form and automated phone line are the quickest ways to get information to our crews.

You also can use these methods to report:
  • outdoor and security lighting outages
  • unusual conditions like tree limbs on power lines, leaning poles and meter damage

Confirmation of Your Outage

Confirm Outage

You can check to confirm we have a record of your outage report. Reports from the last seven days are available.

Streetlight Outages

    Related Links You Might Like

    Employee fixing utility pole
    Restoration Process

    Learn more about how KCP&L brings the community back online after an outage.

    Learn More
    Lightning strike
    Outage Causes and FAQs

    Power outages happen for a number of reasons, during any season and in any type of weather.

    Learn More
    Report Your Outage

    KCP&L Bucket Truck

    Reporting online or through our automated phone line is the fastest way to get information to our crews.

    Report Outage



    View Power Outages

    Outage Map

    Get paid for your opinions!
    Cash Bill Payment

    Join KCP&L’s Customer Advisory Panel and you could win a $250 Amazon gift card. 

    Join Now!
    Related FAQs