Report a Power Outage

Automated reporting is often the fastest way to get information to our crews. We work to get you back online as safely and quickly as possible. 

For your safety, please stay at least 10 feet away from power lines, meters and other electrical equipment. Always assume a downed power line is still energized. Please dial 911 if you are facing a life-threatening emergency.

Report Outage

1-888-LIGHT-KC
(1-888-544-4852)

1-888-LIGHT-KC
(1-888-544-4852)

Our online form and automated phone line are the quickest ways to get information to our crews.

You also can use these methods to report:
  • outdoor and security lighting outages
  • unusual conditions like tree limbs on power lines, leaning poles and meter damage

Confirmation of Your Outage

Confirm Outage

You can check to confirm we have a record of your outage report. Reports from the last seven days are available.


Streetlight Outages

  • The following cities own and maintain their own streetlights. Please report streetlight outages to these cities.
    • Kansas City, MO
    • Fairway, KS
    • Overland Park, KS

Tree Trimming Requests

  • Use this online form for line clearance and tree trimming requests. 

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Restoration Process

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Outage Causes and FAQs

Power outages happen for a number of reasons, during any season and in any type of weather.

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Report Your Outage

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Reporting online or through our automated phone line is the fastest way to get information to our crews.

Report Outage

1-888-LIGHT-KC
(1-888-544-4852)

1-888-LIGHT-KC
(1-888-544-4852)

View Power Outages

KCPL outage map

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