How You Can Prepare

Being prepared helps ensure your comfort and safety during a power outage due to severe weather, whether it's a winter snowstorm or spring thunderstorm.

Well in Advance of Severe Weather

  • Develop shelter plans for storm and tornado conditions.
  • Assemble a severe weather kit with first-aid supplies, important phone numbers and family records, battery-powered lanterns or flashlights, extra batteries, a car charger for your mobile phone, water and non-perishable food. Watch our video to learn more about creating a kit. 
  • Consider surge protection devices to safeguard your appliances and electronics from a lightning strike or power surge. 
  • Keep a land-line phone as a back-up for your cordless or mobile phone and learn how to open your garage door manually. Consider keeping extra mobile phone batteries charged and on-hand.
  • If you rely on electrically powered medical equipment, ask your doctor about battery backup. If you are homebound and use life-support equipment not supported by backup power, review guidelines in advance to see if you qualify for the Medical Customer program.

As Severe Weather Approaches

  • Stock up on groceries, water and any necessary medicines or prescriptions.
  • Fill your car with gas.
  • Ensure your cell phone is charged.
  • Bring pets and companion animals inside if possible, and move outdoor animals to sheltered areas with access to drinking water.
  • In cold weather, turn your faucets to a drip before bedtime to help prevent pipes from freezing. 

During a Severe Weather Event

  • Stay away from power lines, meters and other equipment. Always assume a downed power line is still energized and do not approach it.
  • Report a power outage or a fallen power line through our online form if you have access to the internet or a smartphone. Or call our automated response line at 1-888-LIGHT-KC 1-888-LIGHT-KC (544-4852). These methods are automated because that’s the fastest way to get your information to our crews who are working hard to restore power.
  • Use battery-powered lanterns or flashlights instead of candles and oil lamps to reduce the chance of fire. 
  • Follow the manufacturer’s guidelines if you use a generator, and only operate it outdoors. If used indoors or in a garage, carbon monoxide fumes can build up and cause serious injury or death.

While you are preparing for weather-related outages, we are too

Watch our video on building a storm kit.


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