Aggregate Information (non-personally identifiable):
We share aggregated demographic information about our user base with some third party service providers. This information does not identify individual users or include any personally identifiable information.
Personally Identifiable Information:
We never sell your personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a regulatory or court order or legal process.
This Web site contains links to other sites that are not owned or controlled by KCP&L. Please be aware that we, KCP&L, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
We use anti-virus software and take precautions to ensure that this Web site does not contain or carry viruses. However, due to the rapidly developing nature of viruses and the Internet we strongly recommend that you employ similar anti-virus software when accessing our Web site. We make no warranty that the Web site or email correspondence is completely free from such viruses.
We are concerned about controlling unsolicited commercial email or "spam" and comply with the provisions of the CAN-SPAM Act. We do not sell, lease or rent our email subscriber lists to third parties. However, third parties may send emails on our behalf. While we review and implement new technology and filtering features, there is currently no technology available that will completely prevent the sending and receiving of unsolicited email. We encourage you to be cautious about sharing your email address while online and recommend employing tools such as spam filters.
KCP&L believes that protecting children's privacy online is extremely important and respects national and international laws, including the Children's Online Privacy Protection Act ("COPPA”). Our Web site is not directed to children under 13, and does not knowingly collect personal information from children.
If you sign up for text messaging services, you provide us your mobile phone number and agree to receive text messages from us. This is an opt-in program. We do not sell, lease or rent our mobile phone number lists to third parties.
The security of your personal information is important to us. When you fill out our registration forms, we encrypt that information during transmission using secure socket layer technology (SSL).
We take steps to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its security.
For added security, we recommend that you log out when you complete an interactive session. For your protection, our system will automatically close your session after 15 minutes of inactivity.
We reserve the right to modify this privacy statement at any time, and encourage you to review it periodically. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
If your personal information changes, or if you no longer desire our service, you may correct, update, or deactivate it by making the change through our website or by emailing our Customer Support at email@example.com or by contacting us by telephone at (816) 471-5275.