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Contact Us


 

If you see downed power lines, or have another dangerous situation to report, leave the area immediately and call KCP&L at 1 (888) 544-4852.

Company Operator:
(816) 556-2200       

Outage Line:
(888) 544-4852

Customer Service:  
(816) 471-5275
Toll-free: (888) 471-5275

 
TDD/TTY: We are glad to assist customers who have speech or hearing impairments via a relay operator.
  • Dial 7-1-1 to be routed to your state's TDD/TTY relay operator. If 7-1-1 does not work in your area, Missouri customers may dial (800) 735-2966. Kansas customers may dial (800) 766-3777.
  • Provide the relay operator with KCP&L's Customer Service number: (888) 471-5275.