Heating and Cooling Rebate Terms and Conditions

See below for important legal and eligibility information.

REBATE OVERVIEW: The Heating and Cooling Rebate (the “Rebate”) offered by Kansas City Power and Light Company (“KCP&L”) provides rebates to KCP&L customers (the “Customer(s)”) who purchase and install qualifying HVAC and heat pump systems (the “Heating and Cooling Service”) through a KCP&L-authorized contractor (a “Trade Ally”). This Rebate is only valid for Heating and Cooling Services completed on or after April 1, 2016, and is subject to the terms and conditions provided herein. 

APPLICATION: Upon completion of the Heating and Cooling Services, the Trade Ally may submit applications for rebate consideration. Customers may not submit applications directly to KCP&L or to ICF International (the “Implementer”). The application and any required additional documentation, including invoices, permit information, and the commissioning report must be filled out completely and accurately and must be submitted electronically to the Implementer by the Trade Ally via the online portal supported by the Implementer or by electronic mobile device application. Customers are advised to obtain and retain a copy of the application from the Trade Ally and any accompanying documentation submitted to KCP&L under this Rebate. KCP&L will not be responsible for lost documentation pertaining to an application request. This Rebate only applies to equipment purchased and installed on or after April 1, 2016. Please check KCPL.com for updates. Details of this Rebate, including rebate levels, are subject to change or cancellation without prior notice. The application, with required documentation, must be received within thirty (30) days of the completion of the Heating and Cooling Services. Only one rebate is allowed for each qualifying measure purchased or service received. Rebate amounts are valid through December 31, 2016, but are subject to change without notice. 

ELIGIBILITY: Funds available for Refunds are limited. This Rebate is valid for Customers in the KCP&L – MO and KCP&L – GMO territories on a first-come, first-served basis. To be eligible to participate in the Rebate, Customers must receive service under any generally available residential rate schedule offered by KCP&L. In order to qualify for the Rebate, all Heating and Cooling Services must be performed by an authorized Trade Ally. Please visit KCPL.com to locate authorized Trade Allies in your area. The application must be submitted by the Trade Ally via the online portal supported by the Implementer or by electronic mobile device application. Equipment must be installed. All Heating and Cooling Services must be performed in KCP&L – MO and KCP&L – GMO service territories. Rebate amounts and eligible HVAC/heat pump systems can be found at KCPL.com.
APPROVAL, VERIFICATION AND INSPECTION: Prior to any payment of a Rebate, KCP&L reserves the right to verify sales transactions. The Trade Ally will verify that the Heating and Cooling Services meet all applicable building codes; zoning laws; local, state and federal requirements; and other relevant requirements. The Trade Ally is responsible for any applicable permits as required by law. Outdoor temperatures and other weather conditions may affect this verification process. Customer’s home may also be selected for a quality control post-installation inspection by KCP&L or its Implementer. No warranty is implied by this inspection.
REQUIRED DOCUMENTATION: The Trade Ally’s invoice itemizing the purchased materials, products, and/or services must accompany each Rebate request. The invoice copy must indicate the equipment type, make, model, serial numbers (coil and condenser model/serial numbers listed separately) and date of purchase or the date on which the Heating and Cooling Services were performed. 

PAYMENT: Please allow up to eight weeks for processing. Payment processing may be delayed if required documentation or information on the application is incomplete or missing. Please call us toll-free at 888-872-6803 if you have any questions about your rebate. 

TAX LIABILITY: KCP&L will not be responsible for any tax liability that may be imposed on the Customer as a result of the payment of a Rebate. Please contact your tax advisor for more information.

NO ENDORSEMENT: KCP&L does not endorse any particular manufacturer, product, system design, claim, or Trade Ally in promoting this Rebate.

INFORMATION RELEASE: Customer agrees that KCP&L may include Customer’s name, address, KCP&L account number, the Heating and Cooling Services performed by the Trade Ally, and resulting energy savings to Customer in a database hosted by the Implementer, and such Information may be included in reports or other documentation submitted to KCP&L and/or the Missouri Public Service Commission. KCP&L will treat such information as confidential and report such information only in the aggregate.

LIMITATION OF LIABILITY: NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, CUSTOMER AGREES THAT REGARDLESS OF THE LEGAL THEORY ASSERTED (INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, WARRANTY, NEGLIGENCE OR TORT), KCP&L’S LIABILITY RESULTING FROM THE REBATE, OR ANY PARTY ASSERTING CLAIMS ON BEHALF OF OR IN THE NAME OF CUSTOMER WILL NOT EXCEED COLLECTIVELY AND IN THE AGGREGATE, FOR ALL CLAIMS, LIABILITIES, LOSSES, DAMAGES OR EXPENSES, THE VALUE OF THE REBATE RECEIVED BY CUSTOMER. FURTHER, IN NO EVENT WILL KCP&L BE LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY OR OTHERWISE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES CONNECTED WITH OR RESULTING FROM PARTICIPATION IN THE REBATE. KCP&L RESERVES THE RIGHT TO NOT PAY ANY REBATE IF THE APPLICATION FORM AND ALL REQUIRED ADDITIONAL INFORMATION ARE NOT COMPLETE AND ACCURATE.

WARRANTIES: KCP&L DOES NOT WARRANT THE PROPER COMPLETION OF WORK OR PERFORMANCE OF INSTALLED PRODUCTS, EXPRESSLY OR IMPLICITLY. KCP&L MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, WHETHER STATUTORY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING THE CENTRAL AIR CONDITIONING OR HEAT PUMP EQUIPMENT PROVIDED BY A TRADE ALLY OR ANY MANUFACTURER OR VENDOR. KCP&L MAKES NO PROMISE OR GUARANTEE THAT THE HEATING AND COOLING SERVICES WILL RESULT IN ENERGY COST SAVINGS. THE TRADE ALLY SHALL BE RESPONSIBLE FOR DELIVERING DETAILS REGARDING WARRANTIES (IF ANY) FOR SERVICES PROVIDED AND PRODUCTS INSTALLED IN CONNECTION WITH THE REBATE . 

PROPERTY RIGHTS: Customer represents that he/she has the right to complete and/or install the Heating and Cooling Services on the property on which those measures are completed and/or installed, and that any required consents from landlords, tenants, etc. to permit the Heating and Cooling Services to be performed on Customer’s property, as the case may be, have been obtained by the Customer.

RENTER’S CERTIFICATION: Customers who rent and do not own the property on which the Heating and Cooling Services will be performed hereby certify that he/she has received consent from the landlord or homeowner for the Heating and Cooling Services and associated direct installation measures. To the extent Customer has not received proper consent from the landlord or homeowner, as applicable, under the terms of this provision, Customer agrees to indemnify, defend and hold harmless KCP&L from any claims, losses, damages, liabilities or expenses incurred by KCP&L as a result of Customer’s failure to obtain such consent. 

CUSTOMER’S CERTIFICATION: Customer certifies that he/she has purchased and installed the products/materials listed on the application at the defined location. Customer agrees that all information is true and that he/she has conformed to all rebate and product requirements listed.

RIGHT TO REFUSE: The Trade Ally has the right to refuse service or end the Heating and Cooling Services when confronted by a Customer acting inappropriately or when facing an unsafe situation in the sole discretion of the Trade Ally. “Inappropriate” includes but is not limited to the following: unreasonable demands for service, personally threatening or offensive language, threatening or erratic behavior, and inappropriate personal conduct in the Trade Ally’s discretion. The Trade Ally reserves the right to exclude any premises, or vicinity therein, deemed by the Trade Ally to be potentially unsafe or harmful.

USE OF E-MAIL ADDRESS: Customer acknowledges and agrees that KCP&L or its Implementer may contact Customers via e-mail in connection with the Rebate. 


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