1-888-LIGHTKC (1-888-544-4852)
This number is for Power Outages or Emergencies, including flickering lights, lines down or other damage-related problems. This is a high-volume automated system. Be prepared to enter your address, phone number or KCP&L account number.
STREETLIGHT OUTAGES Within Kansas City, MO limits call (816) 513-9595
Outside Kansas City, MO, call (816) 471-5275, toll-free (888) 471-5275.
GENERAL INQUIRIES - billing questions, service or account updates, etc.: Email custserv@kcpl.com or Call (816) 471-5275 toll-free (888) 471-5275
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