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Service Restoration Update



-- Storm Preparation --


Safety is the number one priority for our crews and customers. Please remember to stay away from downed trees and power lines. Always assume a downed line is energized.


View up-to-date outage information for the service area through our PowerWatch mapping system.

If your power is out please contact us at 1-888-LIGHTKC, or complete the online outage report form.


* Major storm outage: Any time a significantly large number of customers' power goes out due to a storm and restoration is expected to exceed 24 hours.


Understand a power outage and restoration.

Who's Responsible for repairs - KCP&L or Customer?