KCP&L Storm Restoration Efforts Continue

KCP&L 24-hour Media Hotline
More than 60% of customers affected have been restored
Kansas City, Mo. (Feb. 26, 2013) — Late last night into this morning, Winter Storm Rocky made its way into KCP&L’s service territory, bringing with it heavy, wet snow and high winds causing power outages for utilities across the region.
Total, KCP&L has had approximately 94,000, or 10%, of its customers, without power during this storm. By 1:30 p.m., more than 57,000 customers, or 60% of those affected, had been restored. More than 600 linemen, tree crews and contract crews have been called in to assist and are working as quickly and safely as possible to restore power to remaining customers.
When KCP&L’s system is damaged by a storm, the process for restoring power begins with the top priority of public safety. First, crews address potentially life-threatening situations, like downed, live wires.
From there, crews work to restore power to critical services, like hospitals, fire and police stations and water treatment plants. Next, damage is repaired at substations and on distribution lines, which often deliver power to thousands of customers. Then the focus shifts to smaller neighborhoods and groups of customers, and finally, individual homes and businesses.
For customers who are experiencing a power outage, please call 1-888-LIGHTKC (1-888-544-4852)(1-888-544-4852) to report the outage. And, keep the following tips in mind:
  • Never touch or attempt to pick up a fallen power line. Assume any downed power line is energized. If you see a downed power line, call KCP&L immediately at 1-888-LIGHTKC (1-888-544-4852)(1-888-544-4852).
  • During an outage do not open your refrigerator or freezer more than necessary. Undisturbed food will remain frozen in most freezers for up to 48 hours.
  • If using a portable generator during an outage, follow the manufacturer’s safety and operating guidelines. Operate the generator in a well-ventilated area; never indoors or your garage. Dangerous carbon monoxide fumes can build up and cause serious injury or death.
About KCP&L: 
Headquartered in Kansas City, Mo., Great Plains Energy Incorporated (NYSE: GXP) is the holding company of Kansas City Power & Light Company and KCP&L Greater Missouri Operations Company, two of the leading regulated providers of electricity in the Midwest. Kansas City Power & Light and KCP&L Greater Missouri Operations use KCP&L as a brand name. More information about the companies is available on the Internet at www.greatplainsenergy.com or www.kcpl.com.