KCP&L Customer Scam Warning

MEDIA CONTACT: 
KCP&L 24-Hour Media Hotline 
 
KCP&L WARNS CUSTOMERS OF SCAM 
 
Kansas City, Mo. (May 8, 2013) – KCP&L is issuing a warning to residential and small business customers of a scam. The scammers are calling and notifying customers they are past due on their bills and that payment is necessary immediately in order to avoid being disconnected. They are also giving specific instructions including, but not limited to, payment types like Green Dot or other prepaid debit cards from drugstores like CVS and Walgreens. These calls are not associated with KCP&L. 
 
If customers receive calls similar to this, we encourage them not to render payment without ensuring the recipient is an actual representative of KCP&L. Also, never give credit card, debit card, Social Security, ATM, checking or savings account numbers to anyone who comes to your home, calls, texts and/or sends an e-mail requesting this information without also verifying the person is with KCP&L. 
 
Customers should also never allow anyone into their homes, unless an appointment has been scheduled and the technician has proper KCP&L identification. 
 
If you feel you have been a victim of this scam please work with your local law enforcement agency to report the crime. Additionally, if you are suspicious of anyone collecting information on KCP&L’s behalf, call the KCP&L Customer Contact Center at (888) 471-5275(888) 471-5275, prior to supplying personal or payment information. 
 
About KCP&L: 
Headquartered in Kansas City, Mo., Great Plains Energy Incorporated (NYSE: GXP) is the holding company of Kansas City Power & Light Company and KCP&L Greater Missouri Operations Company, two of the leading regulated providers of electricity in the Midwest. Kansas City Power & Light and KCP&L Greater Missouri Operations use KCP&L as a brand name. More information about the companies is available on the Internet at www.greatplainsenergy.com or www.kcpl.com.