KCP&L Tips and Assistance for Hot Weather

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KCP&L 24-Hour Media Hotline 
 
KCP&L OFFERS HOT WEATHER TIPS AND ASSISTANCE TO CUSTOMERS

Kansas City, Mo. (Sept. 12, 2013) – Even though the heat wave came late to this region this year, KCP&L knows that customers are still affected by the recent extreme weather and high temperatures. To help beat the heat, KCP&L is offering tips and assistance to help customers save energy and money in their homes and businesses.

Bill assistance

As summer winds down and high energy bills take their toll; KCP&L wants to remind customers of an available avenue of bill payment assistance offered through Connections.
 
Launched in 2008, Connections is designed to connect customers to company resources and community assistance programs to help them through difficult financial situations and connect those who are eligible to community assistance programs.
 
As a part of this program, over the next several weeks, KCP&L will also participate at several events (please see attachment for dates and times) at locations throughout the region, where KCP&L employees will:
 
  • Answer customers’ questions
  • Provide information on setting up payment arrangements
  • Provide referrals to local resources including United Way 2-1-1
 
“We understand the heat has affected customers throughout our region, and we want to help connect them with programs and services that will assist them in paying their electric bills,” said Elizabeth Danforth, KCP&L senior manager, Public Affairs. “Whether you’re struggling with payments or simply looking for energy-efficiency ideas, KCP&L is here to help.”

Community support

In addition to offering support with bill payment assistance, KCP&L partners year-round with regional non-profit organizations to provide assistance to customers in need.
Recently, KCP&L partnered with the Salvation Army of Kansas & Western Missouri and other service agencies throughout the region to distribute free fans to those in need. So far this summer, KCP&L has distributed more than 1,200 fans to customers in need.
“As part our mission of compassion, commitment and care, we want to ensure the safety of those who are most susceptible to the weather elements,” said Major Charles Smith, divisional commander of The Salvation Army, Kansas and Western Missouri. “The simple addition of an electric fan can make a significant difference to those who are in need.”

Saving energy and money

Finally, KCP&L wants to provide all customers with some tips on how to stay cool, while saving energy and money as summer temperatures remain high.
 
  • Programmable thermostats allow you to conveniently maintain the comfort of your home when you're there and reduce energy costs when you're not.
  • Ceiling and room fans help circulate cool or warm air around the room and allow you to adjust your thermostat to conserve energy and costs.
  • Don't block vents or ducts inside the house to assure air flow in the home.
  • Change filters in air conditioning units and heat pumps at least once a month.
  • Deciduous trees planted on the south and west will help keep your house cool in the summer and allow sun to shine in the windows in the winter.
 
Additional information about Connections, assistance options, as well energy saving tips and videos, are available by calling 1-800-526-33481-800-526-3348 or at www.kcpl.com/connections.
 
About KCP&L: 
Headquartered in Kansas City, Mo., Great Plains Energy Incorporated (NYSE: GXP) is the holding company of Kansas City Power & Light Company and KCP&L Greater Missouri Operations Company, two of the leading regulated providers of electricity in the Midwest. Kansas City Power & Light and KCP&L Greater Missouri Operations use KCP&L as a brand name. More information about the companies is available on the Internet at www.greatplainsenergy.com or www.kcpl.com.