Budget Billing

You can't always predict the highs and lows of Midwest weather, but there is a way to help average out your monthly bill. 

Your energy usage varies throughout the year, creating bills that can be higher or lower than expected. But when you know what to expect on each bill, you can comfortably budget and keep your account current. It's not a discount plan — you're responsible for the energy you use — but we help you keep payments level and consistent throughout the year.

budget billing, average pay

How it works 

  • Your monthly budget billing amount is established using the average of your last 12 bills (or based on similar customers if you don't have 12 months of service history).
  • Each statement will show you actual charges along with the budget billing amount you'll pay.
  • Your budget billing amount is reviewed monthly; if that amount is 10% more or less than your current budget bill amount, you'll see that new budget amount on your next bill.
  • If your calculated budget amount doesn't vary by 10% more or less than your current budget amount, it will not change.
  • Continue monitoring the actual account balance on your bill. Your average will grow only if your usage increases, which can result from things like adding a pool, space heaters or major appliances.
  • Keep in mind that extreme temperatures can also cause your energy usage to fluctuate.

Enroll online in account preferences and select Billing & Payments (or sign up for an online account here). You can also call (816) 471-5275 or (888) 471-5275 for questions or to enroll over the phone.