Budget Billing Update

For customers enrolled in Budget Billing prior to July 2018, we have an update to share that helps your bill stay more consistent.

How does budget billing help? 

Budget Billing is put in place to help customers know what they can expect on each and every bill. We want you to feel financially comfortable and prepared for what's ahead. In order to make sure your bill stays as consistent as possible year-round, we've included an update to how your bill is calculated — made possible by our recent online enhancements.

What's changing?

Instead of cruising through the year and getting hit with a potentially large bill (or true up) at the end of your 12-month cycle (that is not consistent with your previous bills), we've put a 10% buffer in place from month to month. Here's what that means:

  • If your electric usage varies by more than 10%, your bill will raise or lower to accommodate from month to month.
  • Your bill will still stay within a 10% consistency each month (after your average readjusts in July or August of 2018).
  • You no longer have to deal with a potentially large, unexpected true up at the end of your 12-month budget billing term.

Budget Billing

How will this affect me right now?

In order to more accurately align your Budget Billing amount with your current bill and balance, we'll readjust your monthly budget amount effective on your next statement (much like you would previously see at the end of your 12-month cycle). The average of your recent monthly bills will appear higher than the monthly average bill calculated to set your current budget amount. This change is intended to better align your budget amount with your recent bills. This is just a one-time adjustment, and with the new Budget Billing updates, will not occur again.