Other Payment Options

We offer several payment options to fit your home or business.

Automatic Bill Payment

Pay Automatically

  • Set up recurring payments on your regular monthly due date.
  • Avoid late charges or discontinued service.
  • Sign up through your online account.
Text Messaging

Pay by Text

  • Set up text payments through your online account.
  • Update your preferences online at any time.
  • Stop all messages by texting STOP to 68731.
Phone Bill Payment

Pay by Phone

  • Have your KCP&L account number and payment method (checkbook or debit/credit card) handy 
  • Call (816) 471-5275 or (888) 471-5275.
  • Check: Follow the voice prompts. Checks post the same day if you call by 2:30 p.m. on business days. After 2:30 p.m., they post the next business day.
  • Visa, MasterCard or debit card: The system will connect you to Western Union for processing. These payments post within two business days.
Mail Bill Payment

Pay by Mail

  • Mail your payment using your KCP&L return envelope
  • Include your bill stub for accurate and timely processing.
  • If you don't have your envelope, mail your payment to the appropriate address based on your service territory:

    Kansas & Missouri service areas:
    KCP&L
    P.O. Box 219330 
    Kansas City, MO 64121-9330

    Greater Missouri Operations service area:
    KCP&L P.O.
    Box 219703 
    Kansas City, MO 64121-9703
Cash Bill Payment

Pay in Person

To make a payment in person, please go to your local Walmart or any of these other locations.

Potential Data Breach at Authorized Payment Locations: TIO Network, the vendor that managed walk-in payment locations including local grocery stores and gas stations, has experienced a data breach. Customers who paid their KCP&L bill by check at these locations may be affected.

Energy Analyzer

Pay through ACH

Businesses that meet certain requirements may be eligible for ACH credit options (where the customer initiates the transfer of funds through their financial institution). Contact us for more information.
Check Bill Payment

Financial Assistance

If you're worried about paying your bill, we have payment options and resources to help.