Report a Power Outage

Automated reporting is often the fastest way to get information to our crews. We work to get you back online as safely and quickly as possible. 

We will soon be Evergy. You'll still be able to report your outage in the same way you do today. For more, view our merger information.

  1. How we restore power, first priority for public safety.

    For Your Safety

    Stay at least 10 feet away from power lines, meters and other electrical equipment. Always assume a downed power line is still energized. 

Report Outage

1-888-LIGHT- KC

Our online form and automated phone line are the quickest ways to get information to our crews. 

You also can use these methods to report:

  • Outdoor and security lighting outages
  • Unusual conditions, like tree limbs on power lines, leaning poles and meter damage

Confirmation of Your Outage

Confirm Outage

You can check to confirm we have a record of your outage report. Reports from the last seven days are available.

Streetlight Outages