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Latest Outage News

Fill out our flood restoration form and stay up-to-date on the latest outage updates and news...

Pay In Person

To pay your KCP&L bill in person with cash or check, please visit any of these locations or your local Walmart.

Energy Analyzer

Analyze your home energy usage, and find opportunities for efficiency, build a plan and save energy.

My Account

Check out ways to pay, learn about your bill, manage your account or learn how you can save money.

Login and Online Account Access

Create an online account or find out why you should create an account.

Other Payment Options

Pay automatically, by text, phone, mail, in person, through ACH or find out about financial assistance.

Income Eligible Weatherization

KCP&L’s weatherization assistance program can help income-eligible families reduce energy consumption up to 35%. Find out how.

Billing Options

Learn about paperless billing, text messaging, budget billing and special billing options.


Go room by room in your house with an interactive energy-savings tips map or check out our energy analyzer to find out what's using the most energy in your home. You can also look through energy reports.


From rebates and incentives to free services and equipment, KCP&L is here to help you save energy.

Financial Assistance

Find out your options when it comes to financial assistance.

Special Billing Options

If you're a medical customer, rely on Social Security or Supplemental Security Income, are disabled or over 60 or would like to offer an energy gift, visit our special billing options.

Power Restoration

Learn more about the process of power restoration and why it's so complex. Also, find out how KCP&L brings the community back online after an outage.

Energy Reports

You can use personalized information and reports to save money and energy.

Energy Saving Tips

Check out KCP&L's interactive map and go room by room to get the tips and information you need to save energy for your home.

Construction Standards

The decisions you make about your electrical service can affect your construction budget. KCP&L's resources can help you anticipate and control costs.

Start or Stop Service

If you want to start, stop or transfer your KCP&L service, find the information you need.

Report a Power Outage

If you want to report an outage, KCP&L's online form or automated phone line are the quickest way to get information to the crews.

Budget Billing

There is a way to help average out your monthly bill.


Missouri customers: Get a Nest Thermostat at no cost when you enroll in Rush Hour Rewards.